Frequently Asked Questions - Pure Air Duct and Carpet Cleaning

FAQs - Pure Air Duct and Carpet Cleaning

Always feel free to call and speak to a customer service representative about any additional questions or concerns!

How often should my furnace be cleaned and inspected?

Both the Environmental Pollution Agency (EPA) and your furnace manufacturer recommend having your furnace cleaned and inspected annually. According to the EPA 'A buildup of .042 inches of dirt on a heating or cooling coil can result in a decrease in efficiency of 21%'.

How often should my air ducts be cleaned?

Neither the EPA nor the Center for Disease Control (CDC) offer any guidelines as to how often you should clean your air ducts. It is important to consider that neither of these two agencies recommend how often you should have your carpets, windows or furniture cleaned either. An honest and ethical duct cleaner will help you decide how often you should have your vents and coils cleaned based on; household size, pets, environment and individual health issues.

How often should I have my clothes dryer vent cleaned?

If you have a traditional sheet-metal dryer exhaust vent, you should inspect it about every 2-3 years depending on usage. If you have the cheap, flexible, corrugated plastic vent tube, you should replace it with metal duct work in an effort to prevent fires. The outside vent should be cleaned every year.

How often should my chimney be cleaned?

According to the National Fire Protection Association, you should have your chimney swept at least once a year at the beginning of the wood-burning season. The best and safest way is to have a qualified chimney professional inspect your chimney for damaged flue tiles, creosote build-up and proper venting. They will be able to detect a build-up of creosote in your flue and remove it. Burning your fireplace or wood stove at the right temperatures will also help prevent creosote from accumulating. When you burn fires at lower temperatures, like when you partially close the damper opening at night in order to make the fire last longer, it allows creosote to form inside the chimney flue.

Does it really matter if my heating and air conditioning system is dirty or not?

Dirt build-up cannot be prevented and must be removed. Dirty inside a-coils filled with pet hair, construction debris and grime will greatly increase energy costs. Dirty or damaged fins on the outdoor condenser could be costing you money too. A dirty, non-maintained, heating and air conditioning system can easily increase electric costs by 20-30% annually and cause early equipment failure. A dirty heating and cooling system will also generate an average of $500 in repair bills over the first 5 years and rapidly escalate as time goes on. This is why all heating and air conditioning manufacturers recommend annual maintenance service.

Will Pure Air have all the necessary equipment to properly clean my HVAC system when you arrive?

Each of our trucks have about $10,000 worth of equipment on board. With our high powered portable vacuum/brushes we will be able to tackle any size job and get it done right the first time.

Will I have to wait around all day for my technician to show up?

No. We schedule in 3 hour increments, and call when we are on the way. In the rare occasion when we are running late, you will know well in advance.

Are Pure Air’s technicians licensed, bonded and insured?

Our air duct cleaning technicians are bonded and insured but not licensed. As of yet, there are no licenses required for air duct cleaning. If at some point air duct cleaning licenses are required, you can be certain our technicians will be licensed.

Will there be any hidden charges?

There are never any hidden charges. You will know what the final price is before the air duct cleaning technician begins any work.

Is my house going to get dusty?

No, the vacuum remains inserted in the trunk-line throughout the process so under normal circumstances that is avoided. You should see just the opposite. Most people notice a significant decrease in dust after their air ducts have been cleaned.